🏥 Cordelia Care Cloud Modernization Case Study
Executive Summary
Cordelia Care is a leading healthcare provider in India specializing in patient care, telemedicine, diagnostics, and electronic health records (EHR) management. Operating multiple clinics and partner hospitals across five major cities, they faced major inefficiencies with manual, paper-based systems and legacy on-premises software.
To overcome these challenges, Cordelia Care partnered with Zaptoz to migrate their infrastructure to Amazon Web Services (AWS). The new cloud-based EHR platform delivers secure, HIPAA-compliant storage, instant patient record retrieval, scalable telemedicine, and a robust disaster recovery framework.
Challenges
Cordelia Care's operations were limited by outdated and fragmented systems:
Manual Patient Records:
Physical files led to long retrieval times and treatment delays.
No Disaster Recovery:
Data loss was permanent due to lack of backups.
Performance Bottlenecks:
Legacy servers slowed down during appointment surges.
Limited Remote Access:
Doctors couldn't access patient records outside clinics.
Compliance Risks:
Lack of digital audit trails risked HIPAA violations.
The Zaptoz Solution
Zaptoz implemented a cloud-first EHR modernization strategy built on AWS to enable digitization, centralized access, and long-term resilience.
Core Highlights
Amazon S3:
Primary repository for digitized patient records with versioning and encryption (KMS).
Amazon S3 Glacier:
Archival for records older than six years, cutting costs by up to 70%.
Amazon Textract:
Automated data extraction from scanned forms into Amazon RDS (PostgreSQL Multi-AZ).
Amazon EC2:
Hosted the modern EHR application integrated with S3 for document access.
Security & Compliance
Data Classification:
Amazon Macie automatically scanned S3 buckets to identify and secure PHI/PII data.
Compliance Monitoring:
AWS Config tracked all configuration changes; CloudTrail captured full API logs.
Backup Verification:
AWS Backup and Audit Manager ensured verifiable and auditable data integrity.
Cost Optimization & Archival
By applying S3 Lifecycle Policies, older medical records automatically transitioned to Glacier and Deep Archive storage tiers. This reduced long-term storage expenses by 70% while maintaining mandatory healthcare record retention standards.
AWS Services Used
Business Impact
Regulatory Compliance:
Achieved continuous HIPAA compliance with automated monitoring and logging.
Enhanced Security:
All records encrypted at rest and in transit with SSE-KMS and IAM-based controls.
Improved Reliability:
Multi-AZ backups reduced Recovery Time Objective (RTO) to under 1 hour and Recovery Point Objective (RPO) to 15 minutes.
Operational Efficiency:
Patient record retrieval time dropped from hours to seconds.
Cost Efficiency:
Lifecycle transitions and pay-as-you-go model reduced costs by 70%.
Audit Readiness:
Centralized dashboards simplified HIPAA audit preparation.
Outcome
Cordelia Care's transformation with Zaptoz and AWS has modernized its healthcare operations, ensuring security, compliance, and scalability. The solution enhanced business continuity, reduced operational costs, and empowered doctors with real-time patient data — strengthening trust, privacy, and service quality.
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